Patient Telehealth Information

Blue Sky Neurology has started a new telemedicine program to continue patients' care during the COVID-19 pandemic. As a current or potential patient, here's what you need to know.
What is telemedicine?

Telemedicine is the distribution of health related services through telecommunication technology, such as through video chat. Blue Sky Neurology is able to conduct telemedicine visits with patients from the comfort of their home.

How much does it cost? Does health insurance pay for telemedicine?

Most health plans, including Medicare and Medicaid, cover a wide range of telemedicine services. In fact, during the COVID-19 pandemic, many restrictions on telemedicine have been removed to allow easy access to healthcare. You will need to find the details of your health care plan to determine if you are eligible for telemedicine.

Is telemedicine difficult to use? Is there a way to test my setup before my appointment?

Blue Sky Neurology utilizes an easy-to-use platform called Doxy to conduct telemedicine visits. You will receive a link on your internet-enabled device, click it, then you will be able to test your setup and get ready for your visit. Click here for more information.

What if I only have a flip phone?

If you do not have access to a device with video capabilities, audio-only telemedicine appointments are available.

How do I schedule a telemedicine appointment? 

You can schedule a telemedicine appointment the same way you would an in-person appointment. Once your family physician sends a referral to Blue Sky Neurology, call us to confirm your information and schedule an appointment.

Why should I use telemedicine?

Telemedicine allows you the opportunity to continue your care, especially when it is inconvenient to travel to a clinic. This is especially important for neurological health concerns because delaying care can lead to bigger problems down the road.

Are your clinics still open?

Yes, our clinics are still open and each provider is seeing patients in the office once per week. Click here for the schedule.

Is telemedicine safe? Is my information secure?

Telemedicine is a safe way to extend health care delivery. While it may not be appropriate in all cases, your provider will be able to tell you if your care can be delivered via telemedicine. Used appropriately, quality of care will be the same as an in-person visit.

Blue Sky Neurology uses the same secure, HIPAA-compliant tools to store patient information for both telemedicine and in-person visits, so you can rest assured that your personal data is safe.